Accessability

Sara kulturhus is a culture house for everyone and our premises are adapted to accessibility. If you have special needs, you can contact us before your visit and we will help you.

Toilets
Toilets are available on all floors. At the toilets next to Trappscenen and the library there is also an accessible toilet with changing table. At stage rooms and lodges, there are also accessible toilets.

Entrances
Sara kulturhus has four entrances, one in each direction:

  • Northern Entrance: Equipped with a wheelchair ramp.
  • Southern Entrance: Features nearby elevators.
  • Eastern Entrance: Closest to the reception at The Wood Hotel by Elite.
  • Western Entrance: Provides direct access to the City Library.

For transportation services, we recommend ordering drop-offs to the Northern Entrance for events at Stages 1–5.

Addresses to our entrances:

  • Southern Entrance: Kanalgatan 43b
  • Northern Entrance: Södra Järnvägsgatan 44
  • Western Entrance: Trädgårdsgatan 22
  • Eastern Entrance: Torggatan 3


Elevators

  • Southern Entrance: Elevators provide access to floors 2–19.
  • Stairwell B (centrally located in the building): Elevator connects the City Library to entrance B1–B4 via Stage 1.

Folding chair
Available to borrow in connection with the exhibitions.

Walker
You who use a walker can easily get around the house. At events, the walker is placed outside the entrance, personal on site is available if you need help.

Wheelchair
You who use a wheelchair can enter all of our stages. If you wish to book a wheelchair space for an event in the house, you will find information about it on the current event page in our event calendar.

  • Stage 1 has 6 wheelchair spaces in row 22: seats 710, 711, 712 (B2) and seats 719, 720, 721 (A2). All wheelchair spaces are most easily accessed via the building's north entrance and the elevator at stairwell B.

  • Stage 2 has 2 wheelchair spaces. The wheelchair spaces are most easily accessed via the building's north entrance and the entrance indicated on the ticket for Stage 2.

Due to evacuation regulations, a wheelchair ticket must be presented by a wheelchair user for entry to events in Stage 1 or Stage 2.

A companion is included with the wheelchair ticket. Please note that the companion sits on a regular chair slightly behind the wheelchair space. Please respect that wheelchair spaces are intended for wheelchair users. In case of violation, the ticket will be declared invalid on-site, and entry to the event will be denied. Ticket refunds are not provided for incorrect purchases.

Subtitled performances
At the moment we can not offer subtitled performances.

Hearing aids
Sara kulturhus has the same system for hearing aids for all stages. The system is based on you as a visitor being assigned a portable sound receiver "puck", with an associated neck loop by our hosts at the entrance to the stage. The sound is sent wirelessly to the "puck" and you can adjust the volume with the volume knob on the "puck". There are six different channels, one for each stage. For example, in Stage 1, we use channel one, and so on.

If you use an audio receiver, you need to select the T or MT mode on your hearing aid.
For each scene, there is also information on which number is used and a simpler instruction on how the hearing aid receiver works.

Please arrive well in advance if you are going to borrow hearing aids so you have time to adjust the technology before the event starts. Our hosts are on hand to help you - do not hesitate to ask them.


Audio Description
The Swedish Association of the Visually Impaired organizes a number of events with audio description each term. These events can be found in the program leaflet Kikaren.

For questions about audio-described events, please contact the Swedish Association of the Visually Impaired by email at ann.lindmark@srf.nu.

Sign Language or Captioning for the Hearing Impaired
Do you need a sign language interpreter or a captioning interpreter at our events? Please contact Sara Kulturhus before booking your tickets. This ensures that the interpreter has the right conditions to provide you with the best possible experience.

Contact us at biljettinformation@sarakulturhus.se, and we’ll assist you!

Electromagnetic Sensitivity
Do you need a seat under a canopy due to electromagnetic sensitivity? Seats are available for you at events in Scen 1. Two predetermined seats have been selected in consultation with individuals who have electromagnetic sensitivity.

To ensure these seats are available for the event you wish to attend, please contact us before booking your tickets. Note that some events may require the area where these seats are located, which could affect availability.

Contact us at biljettinformation@sarakulturhus.se, and we’ll assist you!