On sight
Wardrobe
You can find an unguarded wardrobe under Kulturtrappan next to the South entrance. In connection with our events, we offer guarded wardrobes in connection with our stages. The cloakroom fee is then included in the ticket price.
Permitted Items in the Auditorium
To ensure the best possible experience for all guests, we kindly ask you to leave outerwear, large bags, umbrellas, and other bulky items in our staffed cloakrooms. For all events in Stage 1 and Stage 2, you are welcome to bring a bag no larger than 21 x 30 cm (A4 size) into the stage.
Food and drinks
During your visit with us, you can enjoy good food and drink from the various restaurants in the house.
On the entrance floor is Paolo's café and restaurant.
On the 4th floor you will find the a la carte restaurant Mandel.
Up on the 19th floor is restaurant Miss Voon.
Before events in Stage 1, drinks and snacks are available at the Southern Bar in the Southern Foyer.
Please note that food and beverages are not permitted inside the auditorium.
Admission, break and end time
About 30 minutes before the event starts, the stage opens for audience admission. Please come in good time. If an event is on hiatus or not varying, see what applies to your event on our events page. There you will also find an estimated end time for the event. The end time is preliminary and we cannot guarantee that it will be correct.
Wheelchair spaces
- Stage 1 has 6 wheelchair spaces in row 22: seats 710, 711, 712 (B2) and seats 719, 720, 721 (A2). All wheelchair spaces are most easily accessed via the building's north entrance and the elevator at stairwell B.
- Stage 2 has 2 wheelchair spaces. The wheelchair spaces are most easily accessed via the building's north entrance and the entrance indicated on the ticket for Stage
Due to evacuation regulations, a wheelchair ticket must be presented by a wheelchair user for entry to events in Stage 1 or Stage 2.
A companion is included with the wheelchair ticket. Please note that the companion sits on a regular chair slightly behind the wheelchair space. Please respect that wheelchair spaces are intended for wheelchair users. In case of violation, the ticket will be declared invalid on-site, and entry to the event will be denied. Ticket refunds are not provided for incorrect purchases.
During the concert
It is permitted to photograph (without flash) and record sound during an ongoing concert - unless otherwise communicated before the event.
Please turn off the sound on your mobile phone during the event. Keep in mind that it is not only a "ringing" phone that is disturbing to the rest of the audience, but also that other mobile use and bright screens take attention away from the shared experience.
Toilets
There are toilets next to all of our entrances and stages. Accessible toilets are available where toilets are available. At the toilets next to the library there is a toilet with a changing table. This toilet is also accessible.
Perfume
Keep in mind that there are visitors who are sensitive to strong scents. Feel free to refrain from strong perfumes with regard to allergy sufferers or those who are hypersensitive to fragrances.
Audience hosts
Our audience hosts are on hand before, during and after the concert to help you get settled. Don't hesitate to ask if you need help with anything.
Hearing aids
In all our scenes there are hearing aids that you as a visitor can borrow, read more here.
Defibrillator
In Sara kulturhus there are three defibrillators and staff who can use them if a cardiac arrest should occur.
Lost and found
Did you forget something? Contact us as soon as possible on 0910-736000 or email info@sarakulturhus.se